Privacy Policy

We collect the following categories of information:

Information you provide directly:

• Account information — email address, name, and password when you create an account
• Club and organization data — club name, sport, team names, and roster information
• Player roster data — player names, jersey/cap numbers, positions, and team assignments (entered by coaches and administrators, not by minor athletes)
• Stat and event data — game statistics, timestamps, session data, and tracking information entered by users
• Video content — game footage uploaded directly to the platform, stored on our infrastructure
• Video URLs — links to externally hosted video content (YouTube, Vimeo, etc.) provided by users

Information collected automatically:

• Usage data — pages visited, features used, and general interaction patterns to improve the platform
• Device and browser information — browser type, operating system, and screen size for platform optimization
• Log data — IP address, access times, and error logs for security and troubleshooting

Information from third parties:

• Billing information — payment details processed securely through Stripe. We do not receive or store your full credit card number. Stripe provides us with the last four digits of your card, card brand, and billing address for receipt and support purposes.

We use the information we collect to:

• Operate and provide the SnapStats platform and its features
• Process subscriptions and manage billing through Stripe
• Display player stats and video clips to authorized users (coaches, players, parents) based on their roles and permissions
• Generate aggregated and anonymized insights, benchmarks, and analytics that cannot identify individual users, athletes, or clubs
• Improve the platform, develop new features, and fix bugs
• Communicate with you about your account, service updates, and support requests
• Enforce our Terms of Service and protect against misuse
• Comply with legal obligations
• Measure the effectiveness of our advertising campaigns through aggregated conversion tracking

We do not sell your personal information to third parties. We do not share your identifiable data for advertising or marketing purposes.

We share data with the following service providers solely to operate the platform:

• Supabase — database hosting, authentication, and file storage (including uploaded videos)
• Netlify — web application hosting and deployment
• Stripe — payment processing and subscription management
• Resend — transactional email delivery (account confirmations, notifications)

Each service provider processes data only as necessary to provide their service and is bound by their own privacy policies and data processing agreements.

Aggregated data. Anonymized and aggregated data (which cannot identify individual users, athletes, or clubs) may be used by SnapStats for benchmarking, industry reports, and product development.

Legal requirements. We may disclose your information if required by law, subpoena, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

If we add new service providers or sub-processors in the future, we will update this policy.

SnapStats is designed for use by coaches, club administrators, and parents. We take the privacy of minor athletes seriously and comply with the Children's Online Privacy Protection Act (COPPA).

We do not allow children under 13 to create accounts. SnapStats accounts are available only to adults and to players aged 13 and older with verifiable parental consent.

Roster data for minor athletes. Coaches and club administrators enter limited roster data for minor athletes (name, jersey/cap number, and position) into the platform for the sole purpose of stat tracking. This information is:

• Entered by authorized adults, not by the minors themselves
• Accessible only to authorized users within the club (coaches, linked parents) through our row-level security model
• Not shared with third parties
• Not used for any purpose other than stat tracking and display within the platform
• Deleted when the player is removed from a roster or the club account is deleted, subject to our standard retention period

Parental consent for player accounts (ages 13-17). When a minor aged 13-17 creates a player account, we require verifiable parental or guardian consent before the account is activated. The parent or guardian must provide their email address and affirmatively consent to the minor's use of the platform.

Parental consent for roster data (under 13). When a coach or club administrator adds a minor under 13 to a team roster, we rely on the coach or administrator's authorization to collect this limited roster data for the educational and sporting purpose of stat tracking. Parents may contact us at any time to review, correct, or delete their child's roster information.

Parental rights. Parents and guardians may at any time:

• Review the personal information we hold about their child
• Request correction of inaccurate information
• Request deletion of their child's information and removal from team rosters
• Refuse further collection of their child's information
• Revoke consent for a minor player's account

To exercise any of these rights, contact us at hello@snapstats.app. We will verify your identity and your relationship to the child before processing any request, and will respond within 30 days.

What we do not collect from minors. We do not collect email addresses, photos, location data, social media handles, or other sensitive personal information directly from minor athletes. The only information associated with minor athletes is roster data (name, number, position) and game statistics entered by authorized adults.

If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately at hello@snapstats.app. We will promptly investigate and delete such information if confirmed.

Uploaded videos. Game footage uploaded to SnapStats is stored on our infrastructure (currently Supabase Storage). Videos are:

• Associated with the club, team, and game they were uploaded for
• Accessible only to authorized users within the club through our role-based access controls
• Used solely for the purpose of stat tracking and video clip playback within the platform
• Deleted when the associated game is deleted by an authorized user, or upon club/account deletion subject to our standard retention period

Video clips. When a user taps a stat in the player or parent portal, SnapStats serves a short clip (approximately 3 seconds before and after the play) from the stored video. These clips are generated on demand and are not stored separately.

External video links. When users provide links to externally hosted videos, we store only the URL reference. We do not download, copy, or control externally hosted video content.

• Active accounts: All data is retained for the duration of your active subscription or account.
• Cancelled subscriptions: Identifiable club data (including rosters, stats, and uploaded videos) is retained for 90 days following cancellation. During this period, you may export your data or resubscribe. After 90 days, identifiable data is permanently deleted.
• Deleted accounts: Same 90-day retention policy applies, starting from the date of account deletion.
• Free tier accounts: Data is retained for the duration of your account. Inactive free accounts (no login for 12 consecutive months) may be flagged for deletion with 30 days' email notice before any data is removed.
• Aggregated data: Anonymized and aggregated data is retained indefinitely and is not subject to individual deletion requests, as it cannot identify individual users, athletes, or clubs.

We take reasonable and appropriate measures to protect your information, including:

• Encryption of all data in transit via TLS/HTTPS
• Encryption of data at rest through our infrastructure provider
• Row-level security (RLS) policies ensuring clubs can only access their own data
• Secure authentication with encrypted credential storage via Supabase Auth
• Role-based access controls within each club (admin, coach, player, parent)
• Regular security reviews of our infrastructure and access controls

While we implement industry-standard security practices, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Data breach notification. In the event of a data breach that affects your personal information, we will notify affected users and applicable regulatory authorities as required by California law and other applicable laws, without unreasonable delay and in no event later than required by law. Notification will include a description of the breach, the types of information involved, and steps you can take to protect yourself.

All users have the right to:

• Access — request a copy of the personal information we hold about you
• Export — download your stat data via CSV export (available to paid-tier users; free-tier users may request an export via email)
• Deletion — request deletion of your account and associated identifiable data
• Correction — request correction of inaccurate personal information
• Objection — object to certain processing of your data

To exercise any of these rights, contact us at hello@snapstats.app. We will verify your identity and respond within 30 days.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting the information, and the categories of third parties with whom we share it.
• Right to delete — You may request deletion of your personal information, subject to certain exceptions permitted by law.
• Right to opt out of sale — We do not sell your personal information. We have not sold personal information in the preceding 12 months.
• Right to non-discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing or a different quality of service for exercising your rights.

To exercise your California privacy rights, contact us at hello@snapstats.app or write to us at the address in the Contact section below. We will verify your identity before processing your request, which may require you to confirm information associated with your account.

SnapStats is operated from the United States. If you access the platform from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using SnapStats, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.

SnapStats uses minimal cookies and local storage, primarily for functionality:

• Authentication token — stored in local storage to maintain your login session
• User preferences — stored in local storage to remember your settings (active club, active team, display preferences)
• Session cookies — used to maintain your session during a single visit

Advertising tools

We use limited advertising tools to measure the effectiveness of our marketing campaigns:

• Google Ads — conversion tracking to measure signups from our ads. Google may set cookies to attribute conversions. See Google's privacy policy for details.
• Meta Pixel and TikTok Pixel — may be used for campaign measurement and retargeting. These tools may set cookies.

These tools help us understand which ads lead to signups but do not give us access to your personal browsing history. You can opt out of personalized advertising through your browser settings or through the platforms' ad preference tools (Google Ad Settings, Facebook Ad Preferences, TikTok Ad Settings).

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email at least 30 days before they take effect. The “Last updated” date at the top of this page reflects the most recent revision.

Your continued use of SnapStats after changes take effect constitutes acceptance of the updated policy. If you do not agree with the changes, you may delete your account before the updated policy takes effect.

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your rights, please contact us:

Email: hello@snapstats.app

Mail:
SnapStats
Carlsbad, CA

We will respond to all inquiries within 30 days.

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